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Policies

The Conrad London St. James considers the needs of all its guests in the design of its hotel policies, including those for arrival and departure times, smoking, pets and fees and discounts

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Non-Smoking Hotel

Internet Fees
All guests get free standard Wi-Fi in-room and in the lobby.

Pet Policy
Service animals allowed
Pets are not allowed

Occupancy

Rooms accommodate 2 guests, or 3 guests with the addition of a rollaway bed, subject to hotel's availability. Please reconfirm with our Reservations Team prior to your arrival. Maximum occupancy per room is:

  • 2 guests for Superior and Deluxe Rooms
  • 3 guests for Executive Rooms (subject to availability)
  • 3 guests for Suites

Please be informed that our Executive Rooms have limited availability​ for an extra bed​, therefore we kindly ask you to reconfirm with our In-House Reservations Team before reserving your room.

The third person can be accommodated with the addition of a rollaway bed at a nightly charge​, subject to availability​. There is no additional charge if the rollaway bed is requested for children under the age of 18.

Departures

Early departures that are advised less than 24 hours, up to noon on the day of new departure, will be charged 50% of the room rate, for one night only. Early departures that are advised later than noon on the new day of departure will be charged 100% of the room charge, for one night only.

Late departures up to 18:00 on the day of departure will charged 50% of the room charge of the previous night. Late departures later than 18:00 on the day of departure will be charged 100% of the room charge of the previous night.

LONCOCI