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Hotel Policies

The Conrad New York Downtown considers the needs of all its guests in developing its hotel policies, including those for arrival and departure times, pets and fees and discounts.

Your reservation is guaranteed for late arrival. Please contact us should you need to cancel your reservation. Cancellations are required 72 hours prior to scheduled arrival. After this time, a cancellation penalty of one night's room and tax will be assessed.

Reservations Changes / Early Departure
Should you shorten your stay prior to arrival or during your stay, your room rate may change. Any modification to your reservation will be subject to availability and early departure fees may apply.

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Non-Smoking Hotel

Internet Fees
All guests get free standard Wi-Fi in-room and in the lobby.

Pet Policy
Service animals allowed
Pets allowed
Deposit: $100.00 (Non-Refundable)
Pet Max Weight 35 lbs