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Services and Amenities

A retreat amid Hangzhou's bustling CBD, our luxury hotel provides thoughtful service and unrivaled amenities for a stay that's both restful and productive.

Pamper yourself and enter a relaxed state of mind in the Conrad Spa. Located on the 8th floor, the spa features 7 private treatment rooms including 2 rooms for couples - a luxurious environment in which guests can indulge in healing therapies and truly unwind.

The 8th floor also holds a 20-meter indoor pool and fully equipped fitness center. Go for a swim in a calm environment with floor-to-ceiling windows overlooking the city. The whirlpool is a welcome respite after a busy day, and the men's and women's changing rooms are each equipped with a sauna.

Guests in suites and executive rooms enjoy exclusive access to the Executive Lounge, offering complimentary breakfast, afternoon tea, evening cocktails, along with tea and coffee throughout the day. Two private meeting rooms and a premier location on the 36th floor make this Lounge the perfect place for the discerning business traveler.

Use the Conrad Concierge App to access all of Conrad Hangzhou's services from the palm of your hand, and enjoy distinctive service from our caring staff. We look forward to your stay.

Spa Treatment Room - Massage


From aromatherapy sessions to foot massages, the nourishing treatments at the Conrad Spa in Hangzhou will leave you feeling truly refreshed from head to toe.

Fitness Center


The fitness center provides Life Fitness cardio and strength-training equipment and a separate stretching/yoga room - everything you need for a full-body workout.


Shop the 7 floors of high-fashion luxury boutiques at Raffles City Mall, directly connected to Conrad Hangzhou. The popular Mixc Mall is a mere 5-minute walk from our front door.