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Value Incentives to Enhance your Conrad Chicago Hotel Stay

Basic Internet

Complimentary for all guests (up to 1MB)

In addition to complimentary guestroom internet and public space internet access (up to 1MB), we also offer complimentary remote WiFi printing and USA Today digital edition.

High-speed internet (over 1MB) is complimentary to Diamond and Gold HHonors Members.


Tailored to You

Your guestroom refrigerator is intentionally empty so it can be used for cooling your personal items. These mini-bars can be customized to your personal preferences prior to or during your stay. Request prior to your stay through pre-arrival email or request upon check-in.

Sleep Menu

Complimentary Pillows

Select from 7 complimentary pillow selections including the Stress & Relaxation, Romance, Cold & Flu, Body, Slim, Snore-no-More and Magnetic Therapy. See all of our tempting options from the Conrad Chicago Sleep Menu. Request prior to your stay through pre-arrival email or request upon check-in.

Selection of Bath Amenities


In addition to our selection of Aromatherapy bath amenities, which are already available in your guestroom, we now offer Shanghai Tang or Tara Smith (vegan) bath amenity collections upon request. Request prior to your stay through pre-arrival email or upon check-in.

Conrad Concierge Mobile App

Personal luxury at your fingertips

The Complimentary Conrad Concierge Mobile App, allows you to experience the difference between walking into a hotel room and arriving in your room. Whether it's choosing your preferred bath amenities or ordering dinner to be ready just as you arrive, The Conrad Chicago Concierge App offers you the luxury of being yourself by giving you freedom to customize the details before and during your stay. Download your Conrad Chicago Concierge App.

Connect Your Apple Device

Free streaming

Our Chicago hotel room Apple cords allow you to stream your own movies, television programs, music and other multimedia directly to your 42-inch flat screen television with Bose surround-sound.

PURE Fitness Center

Our NEW workout facility

Complimentary to our guests and accessible 24/7 with your guestroom key. The New PURE fitness center is located on the 11th floor and offers complimentary earbuds, chilled towels, bottled water and apples.